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TRAINYOUCAN helpdesk@tuct.co.za > TRAINYOUCAN Helpdesk info@trainyoucansupport.co.za T.0318115749 T.0867227014 C.0825507946 > Knowledgebase

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Tracking your parcel

Solution All "Postal" parcels must be sent to:

TRAINYOUCAN
PostNet Suite 121
Private Bag X04
Dalbrdige
4014

All direct deliveries can be sent to:
TRAINYOUCAN
Building 220.
Street: 7th Avenue
Morningside
Durban
4001

Also remember to forward your tracking number to us on this helpdesk. This will enable you to receive updates and the progress of your parcel.

POST OFFICE ON STRIKE: Learners may also contact our helpdesk and request our courier company to uplift the parcel at your home/office and deliver it directly to our offices at a cost of R120 per parcel. Simply deposit or process a payment of R120 on our payment portal: www.payments.trainyoucan.co.za and forward proof of payment together with your request to our helpdesk.

SOME NOTES:

-Only record the information above on the parcel & waybill - no additional information.
-Do not write someones name on the parcel as our driver will not be able to collect the parcel if the parcel is addressed to someone else.
-Email or capture your tracking number in our helpdesk. This will enable us to track your parcel.
-We only access parcels send to this address. This will enable us to trace the parcel and collect daily at this POSTNET Branch.

SELF HELP OPTIONS:

*Track your parcel send through the POST OFFICE on the link below. Most cases will start with a TA..... number.
http://www.speedservices.co.za/
or this link if this one don't work:
http://www.postoffice.co.za/tools/trackandtrace.html

*Track your parcel send through POSTNET on the link below. Most cases will start with a PN.... number.
http://postnet.co.za/index.php/parcel-tracker

OUR SUGGESTION:

Normal Post Office parcels (counter to counter) range from R35 to R65 a parcel and normally takes about 5 to 7 working days to arrive. POSTNET cost range from R85 to R120 per parcel and takes the same time. Door to Door deliveries take normally 3 to 5 days and range at a cost of R160 to R210.
 
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